DATA PRIVACY NOTICE
We, the Local Government Unit of Cagayan de Oro City values your privacy and rights. It is our duty to give you assurance and confidence in notifying you on the submitted data most specifically your company’s business information thru the Pre-registration: Business Permit Application Clearance Process on how it is being collected, processed, and kept in the Tourism Management Information System. This is also to inform you on your rights in accordance of the laws and regulations stated and specified in the Republic Act No. 10173 which is also known as the "Data Privacy Act of 2012 (DPA)".
DEFINITION OF TERMS:
WHAT WE COLLECT?
We collect the following business information of the Primary Tourism Enterprises (PTEs) starting in their Tourism Management Information System (TMIS) Registration and during Pre- registration of Business Permit Application Processes for New and Renewal of Permit to Operate within the jurisdiction of Cagayan de Oro City:
The following business information of Primary Tourism Enterprises (PTEs) and its servicesoffered to grant approval of application are as follow:
Basic PTEs Information needed:
PTEs Services offered:
Documentary requirements and reports during the Pre-Registration Form for New/Renewal of Business Permit Application, to wit:
WHY WE COLLECT DATA?
In pursuance to Republic Act No. 11032 or the Ease of Doing Business and Efficient Government Service Delivery Act of 2018, a Tourism Management Information System shall be established to help the Primary Tourism Enterprises (PTEs) and Tourism Related Establishments (TREs) operating their businesses within Cagayan de Oro City to conveniently comply with the submission of their monthly statistical reports, but not limited to tourist arrivals, convention utility survey, events management applications and other pertinent documentary requirements, and track the progress of their Pre-registration of Business Permit Application and other transactions. It shall likewise serve as a tool for the City Government thru the City Tourism and Cultural Affairs Office to monitor the compliance of Primary Tourism Enterprises and tourism related establishments with the existing standards, laws and regulations.
In accordance with your communication preferences, we will occasionally contact you to provide update status of your registrations, announce new features we developed for you, if any, inform you of the existing standards, laws and regulations related to tourism industry operations, and share advisories and information through this system and in other official webpages of the City Tourism and Cultural Affairs Office.
HOW WE PROCESS YOUR PERSONAL DATA?
After registration, the data provided are kept in the Tourism Management Information System and the data can only be processed through the Tourism Management Information System.
Primary Tourism Enterprises (Ptes) and Tourism Related Establishments Accounts:
Recording:
Your registration is being recorded by the system and only the assigned Standards and Regulatory Division staff will access your data for approval, validation and monitoring of applications. Your company’s transactions will also be recorded and uploaded during accomplishing of reports and in the Pre-registration of Business Permit Applications to our secured database.
Processing:
This Cross-Functional Flowchart contains the processes in using the Pre-registration: Business Permit Application.
If the need for technical support arises, a consent will be asked from you to further assist you which will be done by the Tourism Management Information System Technical Working Group, the City Tourism and Cultural Affairs Office and the City Management Information System Office.
HOW WE PROTECT YOUR DATA?
The City Government of Cagayan de Oro through the Tourism Management Information System Data Controllers and workforce member enforce data privacy and information security policies. They implement the security measure for the protection of your personal as specified in the Implementing Rules and Regulations of Republic Act No. 10173 (Data Privacy Act of 2012) –organization security, physical security and technical security to protect your personal data against loss, misuse or misprocessed by any data controller, modification, unauthorized or accidental access or disclosure, alteration or destruction. We put safeguards such as the following:
BREACH AND SECURITY INCIDENTS: RISK INVOLVED IN PROCESSING
The server manager/CMISO shall always maintain a backup file for all personal data under its custody. In the event of a security incident or data breach, it shall always compare the backup with the affected file to determine the presence of any inconsistencies or alterations resulting from the incident or breach.
In case of a breach incident, the server manager/CMISO will report to the Data Protection Officer together with the responsible Compliance Officer for Privacy of the City Government of Cagayan de Oro for the notification protocol. The server manager/CMISO detailed documentation of the incident or breach encountered will be forwarded to the management and to the NPC depending on the City Government DPO’s advice.
YOUR ROLE IN ENSURING THE COMPLETENESS, ACCURACY AND PROTECTION OF YOUR PERSONAL DATA
You should ensure that the data submitted to us is complete, accurate, true and correct. Failure on your part to do so may put you to an equivalent administrative penalty as you have agreed and understand and declared in the consent of your true and correct company’s data. We encourage you to be vigilant in protecting your company’s data by practicing the following security protocols:
HOW YOU MAY CONTACT US
You as our Data Subjects have the following rights (RIGHTS OF DATA SUBJECTS):
For further inquiries or suggestions, you may report or coordinate with our City Government’s Data Privacy Officer:
Atty. Reymond Q. Villablanca
Asst. City Legal OfficerCustomer Service Hotline:
Standards & Regulatory Division
Telephone Number:(088) 859-3842